30 day return policy, part must be in unmarked original packaging, unused and in re-sellable condition. No returns on electrical parts. There may be a restocking fee of 10-30% depending upon stocking status and our ability to return part to Mercedes. Customer is responsible for return shipping. CONTACT US FIRST FOR RETURN AUTHORIZATION. At we realize customers make mistakes in looking up their orders so we try to be very helpful and understanding in the return process. We are very flexible in this area with the main exceptions being packaging or electrical parts. Mercedes OEM parts can sometimes be difficult to look up within this parts catalog, so please email us if there are any questions.

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